Refund policy

Return Policy

At Lark Ellen Farm, we stand behind everything we make.

Because we sell packaged food products, we are unable to accept returns or exchanges. This policy helps us ensure the highest standards of food safety and quality for all of our customers.

That said, your satisfaction matters deeply to us.

If something isn’t right with your order, whether an item arrives damaged, defective, or incorrect, or you’re simply disappointed for any reason, please reach out. We want to understand what happened and work with you to make it right.

You can contact us at info@larkellenfarm.com
Please include your order number and any relevant lot codes so we can best assist you.

Damaged or Incorrect Orders

Please inspect your order as soon as it arrives. If you receive a damaged item or the wrong product, contact us promptly and we’ll take care of it.

Non-Returnable Items

All food items are final sale and not eligible for return or exchange. We also do not offer exchanges of any kind.

Our Promise

While we cannot accept returns, we are committed to fair, thoughtful resolutions. Every situation is handled with care, and we will always do our best to leave you feeling heard and satisfied.

Thank you for supporting Lark Ellen Farm. We’re grateful to have you at the table.